Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

• Be returned within 30 days of delivery.
• Be in their original condition where reasonably possible.
• Include all original packaging and accessories (if applicable).

Refunds

We offer full refunds for valid reasons, including but not limited to:

• The item arrived damaged or defective.
• You received the wrong item.
• The order was lost during shipping.
  

We also understand that exceptional circumstances can occur. If you have another genuine reason for requesting a refund, please contact our support team. We review all requests fairly and aim to find a satisfactory resolution.

Non-Refundable Situations

Refunds may not be approved if:

• The return is requested more than 30 days after delivery.
• The item has been intentionally damaged or misused.
• The product has been significantly altered after delivery.
• The request is fraudulent or abusive.

How to Request a Refund

To request a refund, please contact our customer support with:

• Your order number.
• A brief explanation of the issue.
• Photos (if the item is damaged, defective, or incorrect).

Once we receive and review your request, we will notify you of the outcome. If approved, your refund will be processed to your original payment method as soon as possible.

We reserve the right to approve or deny refund requests at our sole discretion, except where a refund is required under applicable consumer protection laws.